Private Desert Setup

Booking & Confirmation

All bookings are subject to availability. Once confirmed, you will receive a booking confirmation via WhatsApp, email, or phone message.

Tour Cancellation by Guest

• Cancellations must be made at least 24 hours before the scheduled pickup time.
• Cancellations within 24 hours of the tour or no-shows will be charged 100% of the tour price.
• Refunds, if applicable, will be processed within 7 working days.

Tour Cancellation by Us

We reserve the right to cancel or reschedule the tour due to:

• Weather conditions (sandstorm, rain, or extreme heat)
• Natural disasters or emergencies
• Minimum group requirements not met
• Government restrictions or directives

In such cases, you will be offered an alternative date or a full refund.

Changes & Rescheduling

Guests may request to change the tour date/time at least 24 hours in advance, subject to availability.

Liability

• All participants join the tour at their own risk.
• We are not responsible for any loss, injury, or damage to personal belongings.
• Dune bashing and other adventure activities involve some risk. Customers with medical conditions, pregnant women, and children should inform us in advance.

Pickup & Drop-off

• Timings may vary depending on location and traffic.
• Guests must be ready at the pickup location at the agreed time. Delays may result in tour cancellation without refund.

Children & Safety

• Children must be accompanied by an adult.
• Seat belts must be worn during dune bashing for safety.

Payments

Full payment must be made before the start of the tour. Payment options will be shared upon booking.